Frequently Asked Questions
If I receive a defective product, can I get my money back without a technical report?
There must be a report from the company stating that the product has a defect that requires replacement or return
If the credit limit of my card does not cover the value of the order, what is the solution?
You can pay the available limit on the card and the rest in cash upon receipt.
If the order value is greater than the gift card balance, how can I complete the payment?
The remaining amount can be paid in cash upon receipt or from one of the Ehab Center branches.
Is it required to have the original invoice when replacing the product?
Yes, it is required, or clarify the invoice data so that we can extract a copy from the system
Is payment by credit card secured when purchasing from the Ehab Center website?
100% secure
Is the online installment service available to all governorates?
The installment service is available through our Ehab Center
Is there a fixed installment period for all products available in installments?
You can choose the appropriate installment period
Is there a possibility to compare prices of different products?
Yes, you can compare
Are all products original and guaranteed in Ehab Center?
All devices available in Ehab Center are guaranteed by the brand agent
The payment was processed successfully, but I did not receive a confirmation of the order. What should I do?
You can contact one of the Ehab Center customer service representatives on 15421