Return Policy
Return Policy
At EHAB Center, we are committed to providing a seamless shopping experience. Our return policy is designed to ensure your satisfaction while maintaining fair and clear procedures.
Return and Exchange Eligibility
- Customers are entitled to return or exchange products within 14 days of purchase, provided the product is in its original condition and packaging, including all accessories and manuals.
- This policy excludes personal care products, mobile phones, and TVs.
- For purchases made via installment plans through partnering banks, returns can only be processed after the payment movement has been settled.
Defective Products
If a manufacturing defect is detected within 30 days of purchase:
- A valid report from the official supplier (product agent) is required.
- All original components, packaging, and accessories must be returned.
General Conditions
- Returns without proof of purchase (receipt or invoice) cannot be processed.
- Products with visible damage or misuse will not be accepted.
Refund and Exchange Process
- Contact Us: Notify us of your return by visiting an EHAB Center branch or contacting our customer service team.
- Inspection: Our team will inspect the item to confirm it meets the return conditions.
- Approval: Upon approval, you can choose between a refund, exchange, or store credit.
Contact Us
If you have any questions about our return policy, please reach out:
- Phone: 15421
- WhatsApp: +201222815421