Frequently Asked Questions
What are the administrative fees required when applying for installments?
The fees are determined according to the values shown in the application or through the banks specified for the service
What are the available methods for paying monthly installments?
You can pay the installments through the banks providing the service or through consumer finance companies
What are the banks that installments are available through?
Installments are currently through the National Bank of Egypt, Banque Misr, Alexandria Bank, or CIB Bank
What are the conditions for replacing the product, such as its original condition and packaging?
Ehab Center Customer Service by contacting 15421
What are the delivery fees?
Delivery fees vary depending on the size of the product and the governorate.
What are the payment methods available when purchasing from Ehab Center?
Cash or Visa is available, and installments are available through banks or consumer finance companies
What are the procedures required in the event of replacing a product purchased online?
Contact 15421 and a customer service representative will facilitate all procedures for the customer
What are the programs that Ehab Center accepts for installments?
Value, Forsa, Ease, Mid Installment, and Premium application
What are the steps after sending a defective product?
The customer service representative who receives the request raises it to the relevant department and responds within 48 working hours
What are the steps to submit a new order?
You can submit a new order through our website or through the call center on 15421 or through our branches