Frequently Asked Questions
What do I do after receiving the technical report for the product?
Contact Ehab Center, which in turn will take the necessary measures
What happens if I am unable to receive my order on the specified date?
You can contact one of the Ehab Center customer service representatives on 15421
What is the expected time to receive my order?
You can receive the order from 3 to 6 business days
What is the period allowed for replacing the product after purchase?
30 days
What is the specific time to return a product to Ehab Center?
30 days
What products are also displayed on the website in the branches?
Options to try devices when purchasing, whether through our advice or upon receipt at home
What should I do if I encounter a problem while submitting the order or adding products to the cart?
You can contact one of the Ehab Center customer service representatives on 15421
What should I do if my order is delayed?
You can contact one of the Ehab Center customer service representatives on 15421
What should I do if the alternative product is not available in stock?
Some other available options are displayed. If they are not suitable for the customer, the return will be made
Why was my credit card payment rejected?
There are no rejection processes and in the event of rejection, please refer to the bank that issued the card.